Refund policy

The Relieve Labs 60-Day "Pain-Free" Guarantee

At Relieve Labs, we stand behind our technology. We understand that finding the right pain relief solution is personal. That is why we offer a 60-Day Money-Back Guarantee.

How it works: If you do not experience relief or are not satisfied with your Smart Knee Guard within 60 days of receiving it, simply contact our support team at admin@relieve-labs.com.

Returns & Refunds:

  • Damaged/Defective Items: If your device arrives damaged or stops working, we will send a free replacement immediately. No return necessary.

  • Standard Returns: To initiate a return, please contact us first. Do not send items back to the address on the package.

  • Refund Timing: Once approved, your refund will be processed and applied to your original method of payment within 5-7 business days.

Contact Us: For all support requests, please email us at admin@relieve-labs.com.